At Oak Leaf Community Mortgage, we know that keeping the loan process smooth and seamless requires a strong team behind the scenes—and that’s exactly where Polet Gallegos shines. Since joining us in 2024 as a Loan Officer Assistant, Polet has been the glue that holds her team of Mortgage Loan Officers together. She ensures that files are complete and ready for the next milestone in the mortgage loan process, follows up with borrowers, reviews documents with a sharp eye, and manages schedules—all while keeping the process running smoothly to create a positive experience for our borrowers.

Polet manages the pipeline for three loan officers and reviews mortgage applications to ensure they are properly structured. She requests and validates borrower documents, follows up on missing information, and ensures that files meet regulatory and company guidelines. Her diligence and attention to detail keep everyone informed and on track throughout the loan process.

When asked what she loves most about her career, Polet shared, “The highlight for me is when our clients finally get to the closing table, especially first-time buyers. It’s such a huge milestone, and knowing that we, as a team, were part of making that happen puts a big smile on my face.”

In addition to her professional dedication, Polet is also actively involved in her children’s church school community. She volunteers during the holidays and at various events throughout the year. Outside of work, Polet enjoys riding horses and reminiscing about her days playing soccer in high school. She spends much of her free time traveling and taking her two boys to practices and outdoor activities—especially during the summer. Her parents are a huge blessing in her life, and they often join her family’s adventures.

We’re so grateful to have Polet on our team at Oak Leaf Community Mortgage. Her expertise, dedication, and positive spirit make a lasting impact on our clients and colleagues alike!